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Energy Advice Cafe

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What is an Energy Service Café?

MECC Trust’s Energy Café is a free drop-in service offered in Birmingham where residents can receive one-to-one advice on energy use, bill management, and accessing grants to reduce household costs. Held at locations such as MECC Trust on Court Road, Hutton Hall, and the Khidmat Centre, these sessions include hot drinks and a welcoming atmosphere to make the advice accessible. Meeting with a trained advisor can help you reduce energy usage, improve heating efficiency, and find support schemes that could lower your bills and combat fuel poverty.

Who hosts the Energy Service Café?
Heather and Fahreen.

Why is an Energy Service Café important?

MECC Trust’s Energy Cafés are important because they help tackle fuel poverty and support vulnerable households struggling with rising energy costs. By offering free, in-person advice, they empower residents to better understand their energy usage, access financial support, and make their homes more energy-efficient.

These cafés create a friendly and non-judgmental space where people can receive practical help—especially those who may not have internet access or the confidence to seek support online. Ultimately, they promote financial resilience, warmer homes, and improved wellbeing for local communities.

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Where are the Energy Service Cafés hosted?

MECC Trust’s Energy Advice Cafés are hosted at three community locations across Birmingham, providing residents with easy access to free, face-to-face energy support and guidance.

Court Road, Balsall Heath (MECC Trust HQ, B12 9LQ): Held on the 1st and 3rd Thursday of each month, from 10:00 am to 12:00 pm.

Hutton Hall, B8 1NT: Open on the 1st and 3rd Wednesday of each month, from 10:30 am to 11:30 am.

Khidmat Centre, B10 9TA: Available on the 2nd and 4th Wednesday of each month, from 11:00 am to 12:00 pm.

These drop-in sessions provide a warm and welcoming space where residents can receive free advice on managing energy bills, saving money, and accessing relevant support schemes.